What Do I Do If My Walmart Order Is Missing an Item?

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This article explains what to do in the event that a Walmart order is received without any of the components or items that were ordered. It includes returns made in-person at local stores as well as returns sent back by mail. It also explains why and how orders are occasionally shipped in several shipments, as well as how to determine if this has occurred and how to proceed if it has.

If you received your order from Walmart and discovered that it was missing items or pieces, there is a possibility that a mistake was made. Having said that, the sequence might not even be a mistake at all. There are times when various things are shipped out from various warehouses, which means that they will arrive in their own separate shipments on various dates. Follow these steps to determine whether or not something like this has occurred with your order:

  • Proceed to the homepage of Walmart.com.
  • You can access your Walmart account by signing in.
  • Follow the link labelled “Account.”
  • Make sure the option to Track Order is selected.
  • To place an order, please include both your email address and the order number in the corresponding areas.


You will then be able to determine whether or not your order was distributed across numerous shipments using this information. In the event that it has, all that is left for you to do is relax and watch for the delivery of the rest of your order(s). If you discover that your order was delivered in a single package, then you will know that there was an error with your order. If that is the case, you are going to be required to send the item back. Take note of the following instructions:

  • Click on the Account link on Walmart’s website when you are logged into your account there.
  • Find the order in the section labelled “My Account.”
  • Select See Details.
  • Select Begin by making a Return.
  • Choose the reason that applies: Missing Parts
  • Choose the Replacement option.


If the “Return to Store” option is not available at this time, you will need to return the item through the mail. In that situation, you will be required to do the following:

  • To proceed, please click the Continue button.
  • Examine the specifics of the refund.
  • To proceed, please click the Continue button.
  • To print the return label, click the option labelled “Print.”
  • Pack the item to be returned into a box.
  • Put the return label that you printed out on the package.
  • Send the package via either regular mail or FedEx if you can.


Walmart will provide you with a refund if a replacement cannot be provided for the item, but they will send you a replacement if it is possible.

If “Return to Store” is an option after you have selected “Replacement,” then the following actions should be followed:

  • Choose to go back to the store.
  • Simply click the button labelled “Finish.”
  • Simply select the Print Barcode option.
  • Simply select the option to Print the Store Returns Receipt.
  • Bring the item to the Walmart that’s closest to you.


They will issue a refund if they are unable to replace the item but will do so if it is possible.

You can contact Walmart’s customer support at the number shown above if you run into any further issues regarding your incomplete shipment. It is available in this location.

Why Did HP help desk support Write “What Do I Do If My Walmart Order Is Missing an Item?”?

We came to the conclusion that it was time to provide instructions after tens of thousands of WalMart customers contacted HP help desk support seeking a solution to this issue, in addition to numerous other issues. As a result, we compiled this guide on what to do if an item on your order from Walmart is missing. to make an effort to aid. According to feedback from other customers, completing all of these processes, including the time spent working through each step and calling Walmart if necessary, takes some effort and time. We wish you the best of luck and ask that you please let us know if you are able to successfully resolve your issue by following the instructions on this page.

Why does HP help desk support Write How-to Guides for WalMart Problems?

Over the past ten years, the help desk support team at HP has been working on a project to source information about large organisations such as Walmart in order to assist customers in more quickly resolving issues related to customer service. We began with contact information and the quickest ways to get in touch with a human being at large companies. Particularly ones that have IVR or phone menu systems that are sluggish or complicated. Or there are businesses that have replaced their customer service departments with online help forums where customers can help themselves. After that, we came to the conclusion that customers still required more in-depth assistance in resolving the most common issues, which led to the development of this collection of guides, which continues to expand on a daily basis. In addition, if you discover any errors in our guide, What Do I Do If My Walmart Order Is Missing an Item?, please let us know by providing feedback. We hope to be of assistance to you in every way. If you found this guide helpful, please pass it along to the people you care about the most. You, the customer, are the driving force behind our completely free information and tools. It improves in quality as a function of the number of people who use it.