What Do I Do If I Try to Scan My Credit Card with My Uber App and It Is Not Working?


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If you try to scan your credit card and it doesn’t work, you can uninstall and reinstall the app to see if the problem goes away. If the problem persists, get in touch with Uber customer service for help.

This is a problem that some people have encountered. Don’t worry if you’ve been a victim; I’ve got a remedy for you. There’s a good chance you’re having issues with your phone’s stability or you’re not steadying your hand while scanning for a clean image.

What Do I Do If I Try to Scan My Credit Card with My Uber App and It Is Not Working?

First, make sure your scanner is producing a clean image of your data. If that isn’t the source of the issue. The suggestions below can assist you in reaching an amicable solution to the problem.

  1. Uninstall or delete your Uber app to start over with the installation.
  2. After you’ve deleted the app, restart your phone to make sure it’s completely gone.
  3. Reinstall the Uber app.
  4. Launch the Uber application.
  5. Log in to your Uber app account with your username and password.
  6. Scan the credit card once again. To be more effective, keep your hand still or steady.
  7. Scan the credit card when it is on a table or level surface and keep your phone steady above it to capture a clear image of the card information.

I’m hoping it worked out in the end. If the difficulty persists, you can use this manual credit card input method to enter your card information.

  1. Go to the profile menu in your Uber app and sign in.
  2. Select a method of payment
  3. Enter your credit card information in the Uber app payment methods section, then click Save.

Now that you’ve entered your credit card information into the Uber App, you can use the service.

Why should I enter my credit card information into the Uber app?

The Uber app can swiftly and easily process payments for rides. You can set a preferred payment method to your Uber app before you order a ride. Your payment information is saved in your account, so you can charge the cost of your journey to your credit card at the end of the trip or ride.

How Do I Set up a Payment Account on Uber App?

Cash, scanning your credit card, or manually inputting your card information are the three options for paying for an Uber ride. You can also add a PayTM wallet.

  1. Go to your account and log in.
  2. Select Payment from your menu icon.
  3. Select Add Payment.
  4. Select your desired payment option; you can scan or manually enter your credit card information.

Can I Change My Default Payment Method?

Yes, you can alter your payment method later if you decide you want to. To alter your payment method, follow the instructions below.

  1. Choose Payment from the menu icon.
  2. Pick your chosen method of payment.
  3. Verify your position and hail an Uber.

Expect to have the image of your credit card scanned for security reasons. This implies that the app will ask for permission to use the camera on your phone. Uber uses the verification and inspection to both update and verify your account. By following the procedures below, you can scan your credit card.

  1. Select payment from your account’s icon.
  2. Click “Add Payment” to begin.
  3. Choose the option to scan my card.
  4. Take a photo of the credit/debit card with your mobile device’s camera, covering all four green corners.

Why Did HP help desk support Write “What Do I Do If I Try to Scan My Credit Card with My Uber App and It Is Not Working?”?

We thought it was time to provide instructions after thousands of Uber customers contacted HP help desk support assistance looking for a solution to this (and other) issues. So, to help, we created What Do I Do If My Uber App Can’t Scan My Credit Card? According to other customers, completing these processes takes time, which includes time spent working through each step and calling Uber as needed. Best of luck, and let us know if you were able to fix your problem using the information on this page.

Why does HP help desk support Write How-to Guides for Uber Problems?

For over a decade, HP help desk support staff has been sourcing information about large companies like Uber in order to assist customers in resolving customer service issues more quickly. We began with contact information and the quickest ways to contact a human at large corporations. Those with slow or difficult IVR or phone menu systems, in particular. Or businesses that do not have a customer service department but instead have self-serve support forums. From there, we found that customers still required more in-depth assistance with the most common issues, so we created this collection of tutorials, which continues to develop every day. Also, if you find any errors with our What Should I Do If My Uber App Can’t Scan My Credit Card? tutorial, please let us know by leaving us feedback. We want to be as accommodating as possible. Please share this guide with your friends and family if you liked it. You, the client, are the source of our free information and resources. The greater the number of individuals who utilise it, the better it becomes.