How Do I Report a Price Decrease on Something I Recently Ordered from Amazon?

+1-855-922-2780

Tech Support

Current Wait: 2 mins (1m avg)

Hours: 24 hours, 7 days; best time to call: 8:30am

Table of Contents

While Amazon used to have an active price reduction strategy, it has since stopped matching or refunding the difference when the price of an item drops. You can still contact customer service and request a refund of the difference as a customer. You can also get a full refund and repurchase the item at a cheaper price. Additionally, your credit card company may be able to reimburse you for the difference in price.

Every day, millions of people purchase on Amazon. If you bought something on Amazon, you might have observed that the price reduced (sometimes significantly) the next day or so. You might be asking if you can request a refund for the price difference at this stage. How can you report a price drop on an Amazon item you recently purchased? You can contact Amazon customer service for further information, and you can continue reading for instructions on how to report a price drop.

Amazon’s Policy

Unfortunately, Amazon had to end their price drop policy due to its popularity and the number of customers who took advantage of it. But that doesn’t mean you’re out of luck. When there is a price drop on your recent Amazon purchase, there are still some options that may help you get a refund of the difference in price.

The “unofficial” window for requesting a refund of the price difference is seven days. Follow the steps below to make this request:

  1. In your browser, go to Amazon’s website.
  2. Please sign in to your account.
  3. Use the online chat option on Amazon’s “contact” page, call Amazon customer service here, or request a callback from a customer service representative.
  4. When speaking with customer service, be as specific as possible about your situation and politely request a refund for the price difference.
  5. While there is no guarantee that you will receive a price difference refund, there is a chance that the representative will credit your Amazon account.

Your Credit Card Issuer’s Policy

If you paid for your Amazon purchase with a credit card, the difference may be refunded to you under the terms of the credit card’s purchase protection plan. If Amazon does not issue a refund, understand your card’s policy.

Return the Purchase

In the end, you can buy the item at a lower price and return the original one for a full refund if you don’t like it. This isn’t always the easiest way to report a price drop to Amazon and get the difference back. It’s also a way to get the money back. Do the following:

  1. Open Amazon’s website in your browser and click on the “Shop Now” button.
  2. Then, go to your account.
  3. Take a look at your order.
  4. You can now click on the order that had the price drop.
  5. Make sure that you are still in the return or refund window.
  6. “Return or replace item” is the button that you click on.
  7. Select “return” as your choice.
  8. Then, follow the steps to finish the return (such as designating a drop-off location, reasons for making the return and any other pertinent information).


While Amazon doesn’t have a policy about price drops, you have a lot of options as a customer. When you notice that the price of something has changed, you can try to get a refund from Amazon or your credit card company for the difference in price. To get more information, contact Amazon customer service by clicking here.

Why Did HP help desk support Write “How Do I Report a Price Decrease on Something I Recently Ordered from Amazon?”?

After a lot of Amazon customers asked HP help desk support for help with this and other problems, we thought it was time to write up how to fix them. If the price of something you bought from Amazon has gone down, you might want to know how to report it. Time is needed by other users to get through these steps, including time spent working through each step and getting in touch with Amazon to get help. Best of luck, and please let us know if this page helped you solve your problem.

Why does HP help desk support Write How-to Guides for Amazon Problems?


Over the last 10 years, HP help desk support has been looking for information about big companies like Amazon in order to help customers solve customer service problems faster. This helps them do their job better. Before we learned how to get in touch with people at big companies, we learned how to get in touch with them quickly. People who have slow or complicated IVR or phone menu systems are more likely to be bad. Or companies that don’t have a customer service department and instead have self-help forums for people to go to for help. From there, we found out that people still needed more detailed help with the most common problems, so we added this set of guides, which grows every day. Please let us know if there are any problems with our How Do I Report a Price Decrease on Something I Recently Ordered from Amazon? guide. We want to be as helpful as we can. You might want to tell your best friends about this guide. It all comes from you, our customer. It gets better as more people use it.