How Do I Get My At&t Wireless Puk Pin?

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If you have entered an incorrect PIN more than three times, your SIM card will be locked and you will be required to enter a PUK code in order to unlock it. In order to use devices that require postpaid service, you will be required to check in to your account. Customers who use prepaid services will need to call AT&T in order to obtain their PUK codes. Make sure that you input the right PUK, because if you do, your SIM card will be permanently disabled if you enter the wrong code more than ten times.

If you have entered an erroneous PIN more than three times, the message Enter PUK will appear on the screen of your AT&T device. Your SIM card must be unlocked before you can use your handset again, and the PUK code is required for that.

How to Get the PUK Code

In order to retrieve the PUK code, you will have to sign into your AT&T account first. Listed below are the steps that you need to take in order to achieve your goal:

  1. Navigate to your account and select My Wireless from the drop-down menu.
  2. Select the mobile device that requires the PUK code by going to My Devices and making your selection there.
  3. Go to Settings and select Manage My Device.
  4. Navigate to the See Device Options menu and select the option to Get your PIN Unlock Key, often known as the PUK.

As soon as you have the PUK in your possession, check that it was entered correctly. In any other case, when you enter the incorrect PUK code ten times in a row, your SIM card will be permanently disabled. Unlocking a SIM card that has been permanently blocked is no longer possible, thus your only choice is to get in touch with AT&T to get a replacement SIM card.

Unlock a Prepaid SIM Card With the PUK Code

Do you have a phone that requires prepaid minutes? You will be need to make contact with AT&T in order to obtain your PUK code. Please put in *05 and enter the 8-digit PUK code if you are using a Motorola smartphone and the Enter PUK prompt isn’t visible on the screen. After that, choose OK, and then follow the on-screen instructions to make a new PIN code for your account.

If you enter the PUK code incorrectly 10 times in a row, you will receive a PUK2 or PUK blocked call operator message. If you enter the PUK code correctly, you will not receive one of these messages.

Please consult the Frequently Asked Questions page of AT&T or get in touch with their Customer Support if the issue persists.

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