How Do I Connect My Comcast Remote to My Cable Box?

+1-855-922-2780

Tech Support

Current Wait: 2 mins (1m avg)

Hours: 24 hours, 7 days; best time to call: 8:30am

Table of Contents

If you are a new subscriber of Comcast, it will only take a few minutes for you to pair your cable box and remote. You do not need the assistance of an expert to programme your devices; nevertheless, you will have to take a do-it-yourself method in order to connect your equipment. In addition, in order to avoid problems, you need to know how to troubleshoot and what each control performs. The good news is that this article offers a concise instructional approach that will ensure that you carry out the pairing method in the correct manner.

After you have received both the Comcast remote and cable box, it is your responsibility to connect and programme both of these devices. Thankfully, it’s not a complicated procedure. Below you can find instructions on how to do the setup to couple your equipment.

How to Connect Your Comcast Remote and Cable Box

Only one cable box at a time can be controlled by your remote at the same time. Because of this, if you want to have a dual pairing, you will need to repeat the following procedures for each device:

  1. Restart your television and check to see if the input is set properly.
  2. On your remote, you may access the setup menu by pressing the Xfinity button as well as the Info button.
  3. After the indicator light on the button goes from red to green, continue to hold the Xfinity button.
  4. In order to enter the three-digit code, use the number pad on the remote.
  5. When your television notifies you that a connection has been made successfully, press the “OK” button.


You also have the option of pairing your remote control with your television, which will allow it to connect with the cable box. You will be able to adjust the volume, turn off the television, and pick the inputs by following the instructions. In addition, the remote and the manufacturer codes correspond with one another in order to identify a device connection. However, the user manual will typically contain codes for the particular remote devices being used.

  1. After turning on your television, you will need to press and hold the “Setup” button or the buttons labelled “Xfinity” and “Info”
  2. When the LED light on your remote becomes green, use the number pad to type in the three-digit code that you were given.
  3. Your television and remote control are successfully linked when the LED flashes green twice.

What to Do if You Can’t Find Your Manufacturer Code

It is possible that a customer will have difficulty locating their manufacturer code in some instances. Follow the instructions in the troubleshooting guide to locate your serial number:

  1. After turning on your television, press and hold the “Setup” button or the buttons labelled “Xfinity” and “Info” respectively.
  2. After you see the LED indicator light become green, type “9-9-1” into the keypad.
  3. Press the Ch (Channel Up) button once the green light has flashed twice in succession.
  4. Once your television is in the standby state, you can lock in the number by pressing the “Setup” button.
  5. Make the connection between your television and its remote by pressing the TV’s power button.

Contacting Comcast Customer Service Department

Comcast provides its customers with a toll-free phone number that can be dialled in order to get in touch with a representative of the company’s customer care department. The wait time, on the other hand, is usually around 29 minutes but can be longer depending on the time of day and the business hours. You also have the option of submitting a question through the live chat feature, which will allow you to speak with an assistant in real time.

Help from Real People

Our partnership is with a United States-based organisation that provides round-the-clock access to live technical support specialists. Chat with a knowledgeable person right now by taking advantage of a trial subscription that costs only $1 for the first week.

Why Did HP help desk support Write “How Do I Connect My Comcast Remote to My Cable Box?”?

Following the arrival of thousands of Comcast customers to HP help desk support in search of a solution to this issue (in addition to numerous others), we came to the conclusion that it was time to make the instructions public. As a result, in an effort to be of assistance, we compiled the guide titled “How Do I Connect My Comcast Remote to My Cable Box?” According to other users, working through these procedures and getting in touch with Comcast, if necessary, takes some time. This includes the time spent working through each step individually. We wish you the best of luck and ask that you please let us know if you are able to successfully resolve your issue by following the instructions on this page.

Why does HP help desk support Write How-to Guides for Comcast Problems?

For more than ten years, the HP help desk support staff at HP has been working on a project to source information about large organisations such as Comcast in order to assist customers in more quickly resolving difficulties related to customer service. We started with contact information and the quickest means to speak with a human being at large companies. Especially ones that include IVR or phone menu systems that are sluggish or difficult to navigate. Or there are businesses that have replaced their customer care departments with online help forums where users can provide their own assistance. After that, we came to the conclusion that customers still required more in-depth assistance in resolving the most prevalent issues, which prompted us to develop this collection of guides, which continues to expand on a daily basis. If you find any errors in our guide, How Do I Connect My Comcast Remote to My Cable Box?, please let us know about them by providing feedback. Our goal is to be of assistance in any way we can. If you found this guide helpful, please forward it along to the individuals who are most important to you. You, the consumer, are the driving force behind our completely free information and tools. It gets better as more people use it, so get to it while you still can.