How Can I Check My Amazon Gift Card Balance?


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You have several alternatives for retrieving the balance of an Amazon gift card if you received one or purchased one and don’t recall it. You can check your Amazon gift card balance by logging into your account online or via the mobile app and redeeming the card or contacting customer service. Knowing your Amazon gift card balance allows you to better plan how you will use it.

Whether you bought an Amazon gift card or received one as a gift, it’s important to maintain track of the balance on your card. How do you check the balance of your Amazon gift card? You can acquire balance information by contacting Amazon customer service here, and you can also check your gift card balance by reading on.

Ways to Check Balance

You can check your Amazon gift card balance by redeeming or not redeeming your card.

When Redeeming Your Card

Your Amazon gift card can be redeemed online or through the Amazon mobile app. When you redeem your card, the amount on your card is automatically applied to your Amazon account.


Follow the steps below to redeem your Amazon gift card online:

  1. Go to Amazon’s website.
  2. Please sign in to your account.
  3. Gift Cards can be found in the menu at the top of the screen.
  4. Select Redeem an Amazon Gift Card from the drop-down menu.
  5. On the back of your Amazon gift card, there is a claim code.
  6. Apply to your account balance.
  7. Your available balance will be updated, and you may now use your Amazon gift card.

Mobile App

Follow these steps to redeem an Amazon gift card via the mobile app:

  1. On your smart device, open the Amazon app.
  2. Please sign in to your account.
  3. On the bottom right-hand side of your screen, tap the three lines.
  4. On the screen, tap Account.
  5. Manage gift card balance can be found by scrolling through the option that appears.
  6. Select Redeem a different gift card.
  7. You can either scan your gift card code with your phone’s feature or manually enter it.
  8. After entering the code, press Apply to your balance to add the funds to your account.

Once you’ve redeemed your card, either online or through the mobile app, the amount credited to your account will appear in green letters on the screen, showing you your current gift card balance.

Checking Balance Without Redeeming Your Card

If you wish to check the balance of your Amazon gift card without redeeming it, follow the steps below:

  1. Visit the Amazon website.
  2. Please sign in to your account.
  3. In the search bar at the top of the page, type “help.”
  4. On the new window that appears, select Help and Customer Service.
  5. On the right-hand side of the screen, select Payments, Charges, or Gift Cards.
  6. Choose Something Else from the list of possibilities.
  7. Select I require additional assistance.
  8. This will bring up a customer service chat box.
  9. If you want to check the balance of a gift card without redeeming it, type it in.
  10. The chat will begin with a bot rather than a live customer service professional. Enter “check Amazon gift card balance without redeeming it” in the search box. You will be connected to a live customer support representative via the bot.
  11. Give the representative your card’s redemption code, and they will tell you how much money is left on your card.

To redeem an Amazon gift card, you must have or create an account with Amazon. Contact Amazon customer service for additional details.

Why Did HP help desk support Write “How Can I Check My Amazon Gift Card Balance?”?

We decided to post instructions after thousands of Amazon customers contacted HP help desk support seeking an answer to this (and other) issues. So, How Can I Check My Amazon Gift Card Balance? was born. to make an effort to assist According to other users, completing these processes takes time, including time spent working through each step and contacting Amazon if necessary. Best of luck, and please let us know if you were able to fix your problem using the information on this page.

Why does HP help desk support Write How-to Guides for Amazon Problems?

HP help desk support has been sourcing information about large firms like Amazon for over ten years in order to help clients resolve customer service issues more quickly. We began with contact information and the quickest ways to contact a human at large corporations. Especially those with slow or difficult IVR or phone menu systems. Companies with self-serve help forums rather than a customer support staff. From there, we discovered that customers still required more thorough assistance with the most common issues, so we created this collection of tutorials, which is always growing. Please let us know if you find any errors with our How Can I Check My Amazon Gift Card Balance? tutorial by emailing us feedback. We want to be as accommodating as possible. Please share this information with your friends and family if you enjoyed it. You, the client, are the source of our free information and resources. It gets better the more people that better it.